Effective Date: 2/20/2025

Wilton Medical Supply LLC is committed to protecting the privacy and confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including the purchase and delivery of Durable Medical Equipment (DME). By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal and health-related information:

• Personal Information: This includes your name, contact details (such as phone number, email address, and mailing address).
• Health Information: We collect health-related information necessary to process your DME orders, such as medical diagnoses, prescriptions, and related data.
• Payment Information: Payment details, such as credit card information and insurance information, necessary for processing transactions.
• Website Usage Information: We may collect information about your interactions with our website through cookies and other tracking technologies (e.g., IP address, browser type, device information).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill and ship orders for DME products, including verifying your insurance coverage and medical prescriptions.
• To Communicate with You: To provide updates about your orders, respond to inquiries, and send necessary notifications related to the use of our services.
• To Improve Our Services: To enhance our website functionality and user experience, and to customize content and offers that may interest you.
•  Legal and Regulatory Compliance: To comply with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) for health-related data, and Florida’s Information Protection Act (FIPA).

3. Sharing and Disclosure of Your Information

We may share your personal and health-related information in the following circumstances:

• Third-Party Service Providers: We may share your information with third-party companies that help us process your orders, such as payment processors, shipping companies, and insurance providers.
• Legal Requirements: We may disclose your information as required by law, including in response to subpoenas, court orders, or other legal processes.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
•  Healthcare Providers: With your consent, we may share information with healthcare providers for the purpose of fulfilling your order and coordinating care.

4. Data Protection

We implement reasonable physical, electronic, and administrative safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction. This includes encryption and secure storage methods for sensitive data.

However, please note that no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

5. Your Rights and Choices

As a customer, you have certain rights regarding your personal and health-related information:

• Access and Correction: You have the right to request access to your personal data and request corrections to any inaccurate information we may have.
• Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails or other promotional communications by following the unsubscribe instructions provided in our communications.
• Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations that may require us to retain certain data.

6. State-Specific Considerations

Florida Information Protection Act (FIPA): In compliance with Florida law, if we experience a data breach involving personal information, we will notify you as required by the Florida Information Protection Act.

• Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
• Alabama:
• Alabama Data Breach Notification Act: Under this law, if there is a data breach that compromises the security of personal data, we will notify affected individuals within a reasonable timeframe (no later than 45 days after discovering the breach).
• Consumer Protection: Alabama residents have the right to know how their personal information is used and to request access to or correction of their personal data.
• Georgia:
• Georgia Personal Data Security Act: In case of a data breach involving Georgia residents’ personal information, we are required to notify affected individuals in writing. This notification must include the nature of the breach and any steps the individual can take to protect themselves.
• Georgia’s Right to Access: Georgia law allows residents to request a copy of the personal data we hold about them, and to ask for corrections or deletions where appropriate.
• Louisiana:
• Louisiana Database Security Breach Notification Law: If there is a data breach affecting Louisiana residents’ personal information, we must notify affected individuals as soon as possible. The law mandates notification within 60 days of discovering the breach.
• Consumer Protections: Louisiana residents can request access to their personal information, correct any inaccuracies, and have the right to request the deletion of personal data, subject to legal retention requirements.
• New Mexico:
•  New Mexico Data Breach Notification Law: If we experience a data breach affecting New Mexico residents, we must notify them within 45 days. The notification must detail what information was compromised and offer steps they can take to mitigate the breach’s effects.
• Opt-Out: New Mexico residents have the right to opt-out of direct marketing communications. They can request not to have their personal data sold or shared for such purposes.
• West Virginia:
• West Virginia Data Breach Notification Act: In the event of a data breach, West Virginia law requires that affected residents be notified within 30 days of discovering the breach.
• Right to Opt-Out: West Virginia residents have the right to opt-out of any marketing communications. Additionally, they can request access to their personal data and demand corrections where necessary.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site functionality, and analyze how our website is used. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Wilton Medical Supply LLC

2 S University Drive Suite 110 Plantation Fl 33024 Admin@Wiltonmed.org 954-727-1204